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managed service provider

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Author Topic: managed service provider  (Read 110 times)
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« on: May 19, 2017, 03:15:39 am »

A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.MSPs usually charge a flat monthly fee under the subscription model. This approach provides the MSP with a monthly recurring revenue stream, in contrast to IT projects that tend to be one-time transactions. MSPs often provide their offerings under a service-level agreement, a contractual arrangement between the MSP and its customer that spells out the performance and quality metrics that will govern the relationship.



Montreal Head Office

8000 Decarie Blvd.
Suite 300
Montreal, Quebec
H4P 2S4
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Toll Free: 1-877-968-2948
Tel: (514) 733-7777
Fax: (514) 733-0091
Toronto Office

60 Columbia Way
Suite 207
Markham, Ontario
L3R 0C9
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Toll Free: 1-877-968-2948
Tel: (905) 709-4466
Fax: (905) 709-4467

New York Office

228 Park Ave S #22900
New York, NY
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Toll Free: 1-877-968-2948

Service Desk Availability

8:00 AM to 6:00 PM EST (Mon-Fri)
Toll Free: 1-877-968-2948

After-hours Support
6:00 PM to 8:00 AM EST (Mon-Fri) & Weekends
Toll Free: 1-866-640-0024
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