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managed service provider


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james5
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« on: May 19, 2017, 03:15:39 am »

A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.MSPs usually charge a flat monthly fee under the subscription model. This approach provides the MSP with a monthly recurring revenue stream, in contrast to IT projects that tend to be one-time transactions. MSPs often provide their offerings under a service-level agreement, a contractual arrangement between the MSP and its customer that spells out the performance and quality metrics that will govern the relationship.


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http://www.syntax.com


Montreal Head Office

8000 Decarie Blvd.
Suite 300
Montreal, Quebec
H4P 2S4
Canada
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Fax: (514) 733-0091
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Markham, Ontario
L3R 0C9
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