managed service provider

[james5]

A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.MSPs usually charge a flat monthly fee under the subscription model. This approach provides the MSP with a monthly recurring revenue stream, in contrast to IT projects that tend to be one-time transactions. MSPs often provide their offerings under a service-level agreement, a contractual arrangement between the MSP and its customer that spells out the performance and quality metrics that will govern the relationship.


Thanks

http://www.syntax.com


Montreal Head Office

8000 Decarie Blvd.
Suite 300
Montreal, Quebec
H4P 2S4
Canada
See Map

Toll Free: 1-877-968-2948
Tel: (514) 733-7777
Fax: (514) 733-0091
Toronto Office

60 Columbia Way
Suite 207
Markham, Ontario
L3R 0C9
Canada
See Map

Toll Free: 1-877-968-2948
Tel: (905) 709-4466
Fax: (905) 709-4467

New York Office

228 Park Ave S #22900
New York, NY
10003-1502
See Map

Toll Free: 1-877-968-2948

Service Desk Availability

8:00 AM to 6:00 PM EST (Mon-Fri)
support@syntax.com
Toll Free: 1-877-968-2948

After-hours Support
6:00 PM to 8:00 AM EST (Mon-Fri) & Weekends
Toll Free: 1-866-640-0024

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