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Zachery
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« on: January 15, 2007, 06:55:45 am » |
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It probably only took one person to design the shutdown menu and ten more to ensure go over everything and make sure that it was all in order. The rest were taking notes on how to BS a person when calling for support.
Person: My son was surfing the net and he may have downloaded a virus what should I do? Support Satff:....:checks list: okay did you try ctrl+alt+delete? Person: I don't see how restarting the computer will help? The computer has a virus? Support Staff:....:sighs: okay sir hold on a moment...I am going to forward your call to someone in the security department. Hold please Person:.... 45 minutes later Person:............. Security Support Staff: Hello I am sorry for the long wait, things have been kind of busy around here lately. What seems to be the problem? Person: Okay see, my son was playing around on a few video game websites. I think while he was playing a game he may have somehow downloaded a virus. In back ground: you have reached level nine a loud cheering noise could be herd. Security Support Staff: Whew that was hard, I can't belive how hard that level was. Person: :getting frustrated:.............are you playing a game? Security Support Staff:......no Person: Then who just beat level nine.....look I don't care can you just help me fix my computer. Security Support Staff: Ahem oh yes sorry about that. Now you said that you think your son downloaded a virus onto your comuter. What level was your privacy meter at? low - medium or block all cookies? Person: Privacy meter..where is that at? Security Support Staff: Okay open IE...what version of IE did you say you were using? Person: My son was using Firefox version 1.5.2 Security Support Staff: I'm sorry we do not support 3rd party products. Person: I'm not asking about a thrid party product I just want to know what to do now that my computer has a virus on it? Security Support Staff:.......Did you try- Person: Yes I restarted the computer! Security Support Staff: One momeent please. Person: OH no you don't YOU wait "one moment please". :dial tone:
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